The crew lead calls 30 minutes out. Use that half hour to move your car into the cleared spot (or feed the meter app), put the essentials box and valuables by the door marked "do not load", and corral pets somewhere with a closed door.
The lead walks the home with you — what goes, what stays, what's fragile, what you're worried about. Then the home gets dressed: floor runners, door-frame pads, banister wrap. It looks ceremonial; it's why deposits survive.
Order matters: boxes build walls in the truck nose, furniture gets blanket-wrapped and shrink-sealed in the middle, fragile and odd-shaped items ride last in protected pockets. A tight load is a safe load — nothing shifts on the 110's potholes.
California bills double drive time between addresses (CPUC rule, explained on your quote). You don't need to race the truck — the crew lead has your number and the new address's quirks already briefed.
Rooms get furniture where you want it — say the word and the sofa moves twice, it's your hour. Beds reassembled, mattresses bagged and placed, boxes stacked by room label. Then the final walkthrough: truck empty, home intact, count confirmed.
You pay the quoted rate × actual hours — no surprises if the quote was honest, which is the entire reason to hire companies that put rates in writing. Damage claims (rare: under 1 in 200 moves for us) start from the delivery notes, so flag anything immediately. Then order food; you've earned the couch you didn't carry. (213) 676-9460 for a quote that reads exactly like this article.
Three things: clear a parking spot if you can, keep your essentials box separate (it rides with you), and decide furniture placement in the new home before the truck doors open. Everything else is our job.
Light clothes can stay — we wrap drawers shut. Books, papers, breakables and valuables come out. Anything heavy inside furniture risks the furniture itself.
At the end, after the final walkthrough, exactly the quoted rate × hours plus legal drive time. Card, cash or Zelle — never large cash deposits up front.
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