Fully Insured · CAL-T License PendingMon–Sun 7am–8pm · (213) 676-9460

Terms of Service

Effective date: June 10, 2026

Estimates and pricing

Website prices and calculator results are planning estimates. Binding rates are confirmed in your written quote before move day. Hourly moves are billed at the quoted rate with a 3-hour minimum plus California-required double drive time (CPUC). The quoted rate does not change on move day.

Valuation and claims

Basic released valuation of $0.60 per pound per article is included at no charge, as required by California law. Full-value protection is available for purchase before the move. Damage claims must be reported within 30 days of delivery; we respond to all claims within 30 days of receipt.

Customer responsibilities

Customers are responsible for: accurate inventory disclosure at quoting, packing of items not packed by our crew, securing or disclosing items of extraordinary value (over $100/lb), and arranging building access where we have not been asked to do so.

Items we cannot transport

Hazardous materials (propane, gasoline, solvents, fireworks), perishables on long-distance moves, and live animals. We recommend personally transporting jewelry, cash, documents and medications.

Cancellation

Free cancellation or rescheduling up to 48 hours before your scheduled window. Within 48 hours, a fee equal to one hour of your quoted rate applies.

Payment

Payment is due upon completion of the move by card, cash or Zelle. A card hold may be required for same-day bookings.

Contact

bestmoverslaoffice@gmail.com · (213) 676-9460

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